Nearly every return in dog gear comes down to fit. Here is how to get it right first time. If you are unsure, email support@ruffdale.com with the breed and weight, or your car's make, model and year, and we will tell you which size to order.
Measuring your dog
- Neck: around the base of the neck where a collar sits, two fingers of slack.
- Chest (girth): the widest point, just behind the front legs. This is the number that decides harness and coat size.
- Back length: base of neck to base of tail. This decides coat length.
- Weight: useful as a cross-check, never as the only measure.
Where a dog sits between two sizes, go up. Barrel-chested breeds such as staffies, bulldogs and boxers should size up on chest measurement regardless of weight.
Choosing a car product
- Hammock seat cover: covers the back seat and the footwell. Best for dogs that slide about or for keeping mud off three surfaces at once.
- Bench seat cover: covers the seat only. Best if you still need footwell space for passengers.
- Hard bottom extender: bridges the footwell to make one flat platform. Best for older dogs, big dogs, and anyone whose dog will not settle on a slope.
- Boot liner: for estates and SUVs where the dog travels in the boot. Measure boot floor width and depth before ordering.
- Boot barrier: keeps the dog out of the back seat. Measure the width of your boot opening at its widest.
Before you order a boot liner
Open the boot and measure the floor at its widest and deepest point, and the height of the sides you want covered. Universal liners fit a wide range but not every car. If your measurements are near the limits given on the product page, email us first.
If we get it wrong
If something does not fit, you have 30 days to send it back. Faulty or wrong item, we pay the postage both ways. Changed your mind, you cover the return. Details are in our returns policy.